Room-temperature, frozen and merch in one order — from Korea to the world. Here’s how MAPDAL SEOUL ships.
| Standard shipping | ₩3,000 · Free on orders of ₩30,000+ — Same-day dispatch for payments before 2 PM; arrives in 2 days on average. Additional ₩3,000 for Jeju and remote islands/mountain areas. |
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| MAPDAL Dream (Seoul same-day) | Same-day delivery across Seoul — Orders placed before 9 PM are processed the same day. Free on orders of ₩30,000+. |
| Seongsu pickup | Free + on-site perk — Pick up at 1F MAPDAL STATION or the 4F store within about 1 hour of ordering. Hours 11:00–21:00. Seongsu Exclusive items come with a random sticker perk at pickup. |
| Global shipping | Albums & merch shipped worldwide — International checkout (PayPal & international cards): choose your country to confirm the shipping fee and estimated delivery date. Import duties and VAT may be charged on delivery according to your country’s rules; countries where duties can be prepaid (DDP) are shown at checkout. Frozen and chilled K-FOOD ships within Korea only. |
Frozen lines like kimbap and BOWL are kept at -18°C or below throughout the entire process until dispatch.
Packed with dry ice in insulated packaging. Room-temperature and merch items are packed separately and shipped together.
Shipped by dedicated frozen courier in Korea and by cold-chain express internationally.
Store in the freezer as soon as it arrives. Avoid touching dry ice with bare hands.
| Track shipment | Once shipped, track it in real time under Account > Order history. Notifications are sent via MAPDAL APP push and email. |
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| Ordering frozen + merch together | Yes. They’re packed separately, shipped together, and charged as a single shipment. |
| International food shipping | Some items may be restricted under each country’s food import regulations; you’ll be notified automatically at checkout. |
| Changing your shipping address | You can change it under Account > Order history until it ships. After dispatch, please submit a 1:1 inquiry. |