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NEXT DROP 07.11 SAT 12:00 KST — SUMMER DROP 07 Enter Fansign Draw Closes 07.09 — NEON SEOUL Seongsu Fan Meeting LIVE Every Fri 20:00 — MAPDAL APP · TikTok Shop · YouTube NEW ONLINE NOW — MAPDAL KIMBAP (6 kinds) · MAPDAL BOWL (6 kinds) NEXT DROP 07.11 SAT 12:00 KST — SUMMER DROP 07 Enter Fansign Draw Closes 07.09 — NEON SEOUL Seongsu Fan Meeting LIVE Every Fri 20:00 — MAPDAL APP · TikTok Shop · YouTube NEW ONLINE NOW — MAPDAL KIMBAP (6 kinds) · MAPDAL BOWL (6 kinds)
SUPPORT · SHIPPING

Shipping Info

Room-temperature, frozen and merch in one order — from Korea to the world. Here’s how MAPDAL SEOUL ships.

METHODS

Shipping method

Standard shipping₩3,000 · Free on orders of ₩30,000+ — Same-day dispatch for payments before 2 PM; arrives in 2 days on average. Additional ₩3,000 for Jeju and remote islands/mountain areas.
MAPDAL Dream (Seoul same-day)Same-day delivery across Seoul — Orders placed before 9 PM are processed the same day. Free on orders of ₩30,000+.
Seongsu pickupFree + on-site perk — Pick up at 1F MAPDAL STATION or the 4F store within about 1 hour of ordering. Hours 11:00–21:00. Seongsu Exclusive items come with a random sticker perk at pickup.
Global shippingAlbums & merch shipped worldwide — International checkout (PayPal & international cards): choose your country to confirm the shipping fee and estimated delivery date. Import duties and VAT may be charged on delivery according to your country’s rules; countries where duties can be prepaid (DDP) are shown at checkout. Frozen and chilled K-FOOD ships within Korea only.
COLD CHAIN

Cold chain — Frozen food delivery

01 · Storage

Dispatched frozen at −18°C

Frozen lines like kimbap and BOWL are kept at -18°C or below throughout the entire process until dispatch.

02 · Packing

Dry ice + insulated box

Packed with dry ice in insulated packaging. Room-temperature and merch items are packed separately and shipped together.

03 · Delivery

Dedicated frozen vehicles

Shipped by dedicated frozen courier in Korea and by cold-chain express internationally.

04 · Receiving

Freeze immediately

Store in the freezer as soon as it arrives. Avoid touching dry ice with bare hands.

FAQ

FAQ

Track shipmentOnce shipped, track it in real time under Account > Order history. Notifications are sent via MAPDAL APP push and email.
Ordering frozen + merch togetherYes. They’re packed separately, shipped together, and charged as a single shipment.
International food shippingSome items may be restricted under each country’s food import regulations; you’ll be notified automatically at checkout.
Changing your shipping addressYou can change it under Account > Order history until it ships. After dispatch, please submit a 1:1 inquiry.
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