무엇을 도와드릴까요?

Ordering from overseas — quick answers

• Payment declined? Some overseas cards are declined by the Korean payment gateway. Try a different Visa/Mastercard, or email us with your order details for an alternative payment method.
• Where is my tracking number? Sign in and open My Page → 주문/배송 조회 (Orders) — the tracking number appears as soon as your parcel ships. You can also ask us with your order number (MD-...).
• Bank transfer (가상계좌) — your unique deposit account is shown on the order-complete page and in My Page order details. The order confirms automatically after the deposit arrives.
• Address or order changes — before shipping, you can edit the address or cancel unpaid orders yourself in My Page order details.