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MAPDALSEOUL

Terms of Service

시행일: 2026년 7월 29일

Article 1 (Purpose)

These Terms set out the conditions and procedures for using the e-commerce services provided at the MAPDAL SEOUL online mall (mapdal.kr, the "Mall") operated by MAPDAL SEOUL Seongsu (the "Company"), as well as the rights and obligations of the Company and users.

Article 2 (Definitions)

  1. "회원"이란 몰에 개인정보를 제공하여 가입한 자로서 몰의 서비스를 계속 이용할 수 있는 자를 말합니다.
  2. "드롭(DROP)"이란 회사가 지정한 일시에 한정 수량으로 판매를 개시하는 방식을, "래플(RAFFLE)"이란 응모자 중 추첨을 통해 구매 자격을 부여하는 방식을 말합니다.

Article 3 (Posting and Amendment of the Terms)

The Company posts these Terms along with its trade name, representative, address, business registration number, mail-order business registration number and contact details on the Mall’s main page (footer). The Company may amend these Terms to the extent that they do not violate applicable laws, and will announce amendments 7 days before the effective date (30 days for changes unfavorable to members).

Article 4 (Membership Registration and Withdrawal)

  1. Membership is applied for by email or by linking a Kakao, Google or Apple account, and is established upon the Company’s acceptance.
  2. Persons under 14 years of age may not register as members.
  3. Members may withdraw at any time using the membership withdrawal function on My Page, and the Company will immediately destroy member information except for information it is required to retain under applicable laws.
  4. In cases of misappropriating others’ information, providing false information, or entering raffles by illegitimate means (multiple accounts, macros, etc.), the Company may restrict use or revoke eligibility.

Article 5 (Purchase Requests and Formation of Contract)

Users request a purchase on the Mall by selecting products, entering orderer and shipping information, and making payment. The contract is formed when the Company’s order confirmation (payment approval) notice reaches the user. In cases of stock depletion, incorrect information or fraudulent orders, the Company may cancel the order, in which case the full payment amount will be refunded.

Article 6 (Special Provisions for Drops and Raffles)

  1. Raffle eligibility, entry period, number of winners and payment deadline are announced on each product page, and draws are conducted fairly.
  2. If a winner does not pay by the payment deadline, the win is automatically canceled, and the Company may offer the opportunity to an alternate winner.
  3. If fraudulent entries are confirmed, the win may be canceled and future entries may be restricted.

Article 7 (Payment)

대금 결제는 케이지이니시스를 통한 신용·체크카드, 계좌이체, 간편결제 등 몰이 제공하는 방법으로 할 수 있습니다. 회사는 결제 정보를 직접 저장하지 않으며, 결제 금액은 서버에서 재검증됩니다.

제8조 (배송)

The Company normally ships products within 2–5 business days after payment is confirmed (chilled/frozen foods are shipped via cold chain). In the event of force majeure such as natural disasters or logistics disruptions, that period is excluded from the delivery period.

Article 9 (Withdrawal of Offer, Returns and Exchanges)

  1. Users may withdraw their offer within 7 days from the date they receive the product.
  2. However, under Article 17(2) of the Act on the Consumer Protection in Electronic Commerce, etc., withdrawal is restricted in the following cases.
    • Where the product is lost or damaged due to reasons attributable to the user
    • Where the value of fresh, chilled or frozen foods, etc. has significantly decreased over time such that resale is difficult (including opened or thawed items)
    • Where the value has significantly decreased due to the user’s use or partial consumption
  3. If the product differs from what was displayed or advertised, or the contract was performed differently from its terms, the user may withdraw the offer within 3 months from the date of receipt or within 30 days from the date they became aware (or could have become aware) of the fact.
  4. Upon withdrawal, the Company will refund the payment within 3 business days from the date it receives the returned product. Return shipping costs for a change of mind are borne by the user.

Article 10 (Points)

회사는 회원에게 포인트를 부여할 수 있습니다. 포인트의 적립 기준, 사용 방법, 유효기간은 별도 공지하며, 포인트는 최초 가입 시 2,000P(고객당 1회)와 구매 적립 1%(상품 금액 기준·배송비 제외·원 단위 절사)로 지급됩니다. NEW/DROPS 상품은 적립 대상에서 제외되며, 주문 취소·반품 시 해당 적립은 회수됩니다. 결제 시 사용 기능은 운영하지 않습니다. 포인트는 현금으로 환급되지 않으며 회원 탈퇴 시 소멸합니다.

Article 11 (Obligations of the Company and Users)

The Company provides services continuously and reliably in accordance with laws and these Terms, and protects users’ personal information in accordance with the Privacy Policy. Users must not misappropriate others’ information, interfere with the operation of the Mall, or infringe intellectual property rights.

Article 12 (Disclaimer and Dispute Resolution)

The Company is not liable for service disruptions caused by force majeure such as natural disasters. The Company handles user complaints and disputes promptly, and where resolution is difficult, may follow mediation by the Korea Fair Trade Commission or a city/provincial consumer dispute mediation body. Lawsuits between the Company and users shall be filed with the court having jurisdiction under the Civil Procedure Act.

Addendum

These Terms take effect on July 29, 2026. However, the previous Terms apply to orders for which payment was completed before July 29, 2026.